How We Have Come Full Circle in MLM
Eileen Silva © 2006
email:
ensilva@aol.comweb:
http://www.easilymakingmoney.com/People sometimes ask me how the business of MLM has changed over the almost twenty-four years that I have been involved with it . . . and I generally counter with, “How much time have you got?” I say this because . . . quite frankly . . . the whole business bears very little resemblance to the way it used to look.
In the olden days, events were golden and weekly opportunity meetings were mandatory. Since we never knew how our volume was going until after the month was well beyond any redemption, our strategy was to build like crazy, and check with our leaders by phone to monitor how they felt things were going. We looked for “signs of life,” as we called it . . . a “pulse beat” (meaning someone who was actively building), and we would plan support activities, meetings and trainings to build upon that.
In 1987, when my husband, Taylor Hegan, and I launched the original “Calorad” company, the “House of Sherwood,” and essentially moved three-quarters of a million dollars by the last three days of July, we mastered the fine art of conference calling without any conference calling companies. Here’s how it worked: we would call “Person A,” who would connect to “Person B,” who would connect to “Person C” and so on, until we strung six or seven people together. The sound quality got so compromised that the last few people really couldn’t hear much, especially if the call had not been operated-connected, which was an exorbitantly expensive status-oriented technique reserved for “Heavy Hitters.”
Interestingly, those watered-down phone chains seemed to be a real plus. Because the program was so “hot” that potentials needed to speak directly with the launchers, the inefficiency of the system was more than offset by their sense of extreme urgency. Besides, if you became a top break-away, (thus potentially moving to “Heavy Hitter” status), then your 10-case purchases, coupled with your recruiting potential, usually entitled you to be the first connection in your own phone call chain, at which point, you could hear everything. People competed heavily for the chance to host a phone call chain. We were booked nearly non-stop from morning until the wee hours.
We all ordered cases of everything. People had to buy from us with cash or checks, as we couldn’t take charge cards, but we really didn’t do much retail in those days. I had cases of product in my garage, but my checks more than made up for it. I was making over $100,000 a year in my “spare time,” which had to be very carefully planned. We placed a very high premium on the trainings and meetings. I remember that in 1987 and 1988, I flew out nearly every single weekend, even on Thanksgiving afternoon. I flew over 100,000 miles in less than a year with Delta alone.
In the 80’s, if you made over $10,000 a month, you virtually became the Julia Roberts of MLM. People were as in love with the status as they were with the lifestyle. I remember a time, in 1988, when I gave serious consideration to the need for a bodyguard. It was an exciting, celebrity kind of existence. Somehow, I found it glamorous that I couldn’t remember where I was when I woke up on Sunday morning. In December, when I got an unsolicited custom-made fur coat gift from a secret admirer along with three flower arrangements, all in the same day . . . I was finally speechless.
Let’s fast forward to the present. Now, we often have budding superstars in our organization who we haven’t met, or even heard about, until we “see” them on “Office to Office,” our business management system on the website. We do company-wide Leadership University calls, where proven leaders train on products, how to make money quickly, and how to handle all aspects of the business . . . while the entire field tunes in simultaneously from the comfort of their own homes . . . with great acoustics.
We all create our self-replicating websites, which replace most of the need for person-to-person meetings or mail-outs. With the “branding” assistance most companies provide and the way we train our new recruits to “almost instantly” replace an income, times have changed indeed.
People don’t tend to follow a “personality” in the business now, because the power has been shifted from the individual to the marketing systems. People can pick up one of my “cards,” call a pitch on a tollfree line, and leave a message that they want to hear about my opportunity ― all without my direct involvement.
It becomes very important now to provide personal leadership, getting a new recruit fully integrated with the systems, and helping him or her develop a 2-5 year business plan for income freedom. Of course, in today’s marketplace, there are many more MLM companies than before and the failure rate (as much as 95%) is still as high as ever ― so embarking on a MLM career without expert mentoring is not for the faint of heart.
It’s probably harder today to make big money constantly without a great sponsor. There are many “trainers” and “experts” who, for very high fees, offer to coach you out of mediocrity, which brings me to this question: “How do you make big money in today’s market?” Today’s approach de-emphasizes your talent and focuses on systems, many of which supposedly can work, with or without your active participation. Another question to consider: “How do you manage to keep your organization happy, plugged in, responding, growing?” I’m going to maintain that you actually do it much as you might have done it 20 years ago, only with a twist.
First, you appreciate your organization tremendously, and send written cards and notes of congratulations as they progress. Resist the impulse to just dash off an email. Make it an old-fashioned “thank you.”
Next, you resist the impulse to flood their in-boxes with multiple unsolicited group email messages (don’t you just hate it when you see six listings with a FWD on it and a huge address listing?)
You plan some real live get-together retreats with your leaders, and you do whatever you can to help them feel special (limos are a nice touch – we rented seven for our last large leadership retreat).
Educate, educate and educate, ― hold nothing back ― give everybody in your company everything you’ve got in the way of ideas, because in actuality, very few people will do exactly what you do with it anyway.
Invent methods for non-technological people to use technology without having to understand it (ie, how to, and why to, use a self-replicating website when you don’t have a computer at home).
Treat this business as a real business. The days of a little giggling mom saying she has made over $5000 a month and doesn’t have a clue about the compensation plan are OVER. We have evolved to a very sophisticated operation in MLM today, and you need to respond to that.
Most of all, be prepared to invest time and money in yourself for a period of time, so that you can learn the ropes and do this thing. You will be so glad you did. You can, as one of our moneymakers did, change your income from an accidental few thousand a month to a consistent $10,000 a month in a solid, long-lasting business by using support systems like our Boot Camps.
If you have been circling the tent on MLM for a while, it is time to get going. With all of its imperfections and risks, MLM is the last chance at the brass ring that the average person has. As I look around at all the phenomenal evidence of monetary success that I see, I’m very glad that I persevered. I have to pinch myself even now when I think of the lifestyle that over $8 million in income this decade has brought, and I would not have missed it for the world.